Provide Better Customer Service within Your Dry Cleaning Business

Dry cleaning businesses are still alive and well. Inviting technology into your business can help you to stay modern, however. There are a number of ways for you to provide better customer service to your customers, ensuring that they stay loyal to you and your brand.

Implement POS

A dry cleaning POS system can make a big difference within your operations. You can get rid of your old-fashioned register system. Make it easier for people to pay with cash or card. Give them an itemized receipt in print or email it to them. With an advanced POS system, you can also run advanced reports, telling you more about the most popular services.

Provide Service with a Smile

The concept of providing service with a smile is sometimes lost. You may have had a long day and be too quick to provide someone with their dry cleaning without taking the time to ask about their day. Customer service is one of the top factors when consumers decide who they want to do business with. If you have employees who struggle with providing service with a smile, it might be time to provide them with some one-on-one training so that they aren’t, inadvertently, sending your customers to another dry-cleaning business.

Add a Loyalty Program

A loyalty program can be added so that you can thank customers for continuing to choose you on a regular basis. When you have a comprehensive POS system, running a loyalty program is easier. You can have customer profiles built in, allowing you to track how often a customer visits you. You can add points to their account and show them what kind of discounts they can utilize during each visit.

When you take the time to build your customer service platform, it will allow you to become customer-centric. You will find that customers are happier with you, and you may get more business as a result of word-of-mouth marketing, too.

Selling The Product In An Image

Being a photographer who takes pictures of items that will be sold by a company is a bit different than taking pictures of people and scenery. You have to get the lighting just right and the details of the product just right so that it’s attractive to those who view the picture. The goal of the picture is to sell the product using as few words as possible.

As an advertising photographer, try to take pictures of items in natural light instead of one that’s artificial. This will highlight the features of the product instead of an artificial light creating a glare on the product that can sometimes take away from the colors on the exterior of the item and the significant details.

Consider arranging multiple images in a design so that they tell a story. You want the customer to have a desire to learn more about the product or to buy the product. Using a solid background that is a color on the opposite end of the spectrum compared to the products in the picture can give a stunning presentation. Start simple by limiting yourself to a few products to capture on film. Once you know what the business wants, you can begin to add more products to your lineup. However, you need to understand that each business will want different images for the products that are sold. This means that you should try to use different backgrounds and a few different angles for each image that you capture. Try to take pictures that deliver motion. Sometimes, less light entering the screenshot will give a blurry design, which makes the image look as though it’s in motion. Sell the brand instead of only one or two products. Think about something that all of the products have in common that you can tie together with the pictures that you take that is unique for the brand.

Why a Cafe is the Perfect Place to Meet Other Moms

If you’re a mom who is looking to make friends with other moms, such as if you are a stay-at-home mom who occasionally misses adult interaction, then try spending a little time at a local cafe. It’s the perfect place to meet other moms for these reasons. It Doesn’t Cost Much Many moms find that […]

[Continue reading...]

Do You Know About These Simple Hacks? 5 Ways to Light Your House the Right Way

If something seems off when you enter a room, it can be difficult sometimes to immediately identify the problem. In some cases, it might be something like the way the furniture is set up, but far more commonly it is because the lighting feels wrong. It could be too bright in the room in question, […]

[Continue reading...]

The 8 Features Common to All Superior Master Bathrooms

After a long day, all you can think about is to lay all your troubles aside and relax. What better way than from the comfort of your bathroom? Be it a rejuvenating shower or a long relaxing bath to forget the day’s troubles, you need a bathroom that can give you just that. You may […]

[Continue reading...]